Luxe Bespoke Jeans
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General Conditions

These General Conditions explain how orders, delivery, pricing, quality, payments, and dispute handling work for LuxeBespokeJeans. They apply to business enquiries, sampling, production orders, and service delivery unless we agree otherwise in writing.

Last updated: 07 Feb 2026 Background: White Audience: Retailers, boutiques, brands, partners

1. Definitions

“LuxeBespokeJeans” means the supplier/manufacturer providing made-to-measure and custom denim products and related services.

“Client / Other Party” means any retailer, boutique, tailor, brand, or business partner placing an order or requesting services.

2. Applicability

  • These conditions apply to all offers, quotations, orders, and agreements with LuxeBespokeJeans.
  • Any client terms are excluded unless LuxeBespokeJeans accepts them in writing.
  • If any clause is invalid under mandatory law, the remaining clauses stay effective.

3. Agreement formation

  • Orders become binding only after written confirmation (email/PO/approved digital confirmation is accepted).
  • LuxeBespokeJeans may pause or cancel performance if the client has overdue payments or fails key obligations, and may claim reasonable costs already incurred.

4. Prices & changes

  • Prices are exclusive of taxes, duties, shipping, and insurance unless stated otherwise.
  • Prices may change due to raw materials, trims, labour, exchange rates, duties, or supplier increases. We will communicate changes with reasons as early as possible.

5. Delivery & risk

  • Delivery method and risk transfer follow the agreed shipping term stated in the order confirmation.
  • Risk transfers to the client when goods are handed to the carrier/dispatch point as per the agreed term.
  • Partial shipments may occur for multi-item orders.

6. Delivery timelines

  • Production and delivery timelines are estimates unless explicitly guaranteed in writing.
  • Delays due to events beyond reasonable control (force majeure, disruptions, government actions) extend timelines accordingly.
  • If delays exceed a reasonable period, parties will coordinate a practical resolution (reschedule, partial delivery, or cancellation of pending units).

7. Orders & deposits

  • Orders are placed via approved channels (email/portal/PO). We issue an order confirmation for approval.
  • We may request an advance payment or deposit based on order size, customisation level, or payment history.
Practical note: Made-to-measure production often begins only after confirmation of measurements, style selections, and deposit (if applicable).

8. Quality & remakes

  • We ensure delivered goods match confirmed specifications and approved selections (fabric, wash, trim, fit notes).
  • If a defect is caused by production error, our remedy is to remake/replace the affected unit(s).
  • Natural variation in denim (shade/texture, wash behaviour) may occur and is not automatically a defect.
  • If the issue results from incorrect input (measurements/options) provided by the client, the client bears responsibility.

9. Complaints

  • Complaints must be submitted in writing with photos and order reference within a reasonable time after receipt (recommended: within 30 days).
  • Altered or repaired items may not be eligible for claim review unless approved in writing beforehand.
  • If approved as a production defect, replacement/remake timeline will be shared case-by-case.

10. Payment terms

  • Invoice due dates are stated on the invoice/order confirmation.
  • Late payments may attract interest and recovery costs as allowed by applicable law.
  • Clients may not withhold payment due to unrelated disputes unless agreed in writing.

11. Electronic documents

Order confirmations, invoices, credit notes, and notices may be sent electronically (PDF/email) and are considered valid and binding.

12. Set-off / transfer

  • LuxeBespokeJeans may transfer receivables where lawful.
  • Set-off by the client is excluded unless explicitly agreed in writing.

13. Liability

  • We are liable only for direct loss proven to be caused by our gross negligence or wilful misconduct, to the extent allowed by law.
  • We are not liable for indirect damages such as loss of profit, business interruption, or third-party claims, unless required by mandatory law.
  • The client indemnifies LuxeBespokeJeans against third-party claims arising from the client’s use/resale of products, except where caused by our proven gross negligence.

14. Resale

Clients may resell products in the ordinary course of retail business. No exclusivity is granted unless a separate written agreement states otherwise.

15. Termination

  • We may terminate an agreement if the client becomes insolvent, ceases business, or materially breaches obligations.
  • For non-urgent breaches, we may provide written notice and a reasonable cure period before termination.

16. Law

These conditions are governed by the applicable law stated in your order confirmation (or, if not stated, the law of the supplier’s registered jurisdiction), excluding international sales conventions where lawful.

17. Disputes

Disputes should first be handled through written discussion in good faith. If unresolved, disputes may be submitted to the competent court stated in the order confirmation (or otherwise determined by applicable law).

Company details

LuxeBespokeJeans

  • Email: Vrluxebespoke@gmail.com
  • Phone / WhatsApp: +91 6280096241
Legal note: This page is a general business template. Please have a legal professional review it to match your exact company structure, jurisdiction, and invoicing terms.
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